Extra Tips When Hiring a Car

Tips When Hiring a Car (Perth)

When hiring a car, there are many tips that you can find online. But which ones are true and which ones are not? The simple answer is that it depends on where you are located. For example, Australia might have different regulations to that in Asian countries. In this post, we’d like to give some quick and dirty tips given by a Perth car rental agency.

Checking Existing Damage to Rental Car

You will no doubt know that any damage done to the car upon its return. So it makes perfect sense to double check, triple check if there are any existing damage. Many companies are good and will let you know of any existing damage such as dents etc. But some might miss a dent or two and spot it after the return of the car. Also make sure that it is in writing on the check list given to you prior to handing over the keys. We’ve heard of a couple of horror stories when they were charged for a minor damage that they are confident that were not their fault. Prevention is definitely a lot better than learning it the hard way!

hire car in front of ship

Rental Insurance Coverage

Just like when driving your very own car, making sure you are appropriately insured for the rental car is very important. The last thing you want is being involved in an unfortunate accident and not being covered and having to fork out the repairs bills yourself. So make sure that you check what you are at least covered for third party damage. But of course, ideally you’d want to be fully covered. Another thing when it comes to car insurance is the amount of excess payable when making a claim. Too many times, people are being caught with a high excess when making a claim. By default, most car rental companies will apply a standard excess amount. But you can opt for a lower excess payable amount, however this will increase your hire rate.  So the trick is to find a happy medium, where you are paying a comfortable hire rate but at the same time, not being hit with a ridiculously high excess amount.

Area of Usage Fees

Let’s face it, no one likes paying too much. With any other purchases, if you are not careful, hiring a car may also find you paying more. One of the culprit is area of usage fee, so make sure you know exactly what is allowed and not allowed. Most firms will have an area of radius that you are allowed to drive the car. If you go beyond the prescribed area, you may be charged an additional fee. So make sure you ask about the allowed radius to avoid the unexpected fee.

So what do you think about the above tips? Do you have a story to share with the rest of us? If so why not comment below or contact us.

Here are some tips from the Life: Hindsight 101 Youtube Channel:

The advantages of car hire online booking

People from different parts of the world come in and out in one country. Most of the time, they do not bring their private cars with them because of the high cost of shipping fees and preparation of documents needed for the shipping. If you are going to consider those factors, then you would surely prefer hiring a car, which is cheaper and have less documents needed. If you are coming from a different country and would like to hire a car, then you can do the booking online.

Availability of cars

When you are booking a car online, you are just like booking for a flight or a hotel. You can do it any time and you will surely find an available car to hire. If you are dealing with the biggest car hire companies, then you will surely get available cars. So, if possible, you have to avoid choosing small car hire companies, especially if you need the car in just a day or two.

Accessible 24/7

Car hire companies are accessible 24 hours a day and 7 days a week. Of course, you need to check on the non-working holidays because there might be no one to check your booking. It would be best to inquire through e-mail or by chatting with their customer services. You can make your booking via phone call, mobile applications or visiting their official website.

This is very helpful, especially if you have a different time with your country of destination. Let’s say that you have 12 hours difference. Since the company is 24/7 accessible online, then you would not need to worry that they cannot get your request right away. Pretty sure that it will just take you a few minutes to wait for their reply.

Search before booking

You can always search for the best car hire company online. You can get a list of car hire companies and then, you can read customer reviews. This is the easiest way to find out if the company is reliable and with a good reputation. Sometimes, you do not need to choose the company with the cheapest rate.

You have to check the quality of their services, too. For example, there is this one company, who collects more than the cheaper one. But, what if that company with a higher rate gives better services? Will you still go for this company with the cheaper rate? Of course, you will choose the car hire company that collects more because they have higher ratings.

Promotional Offers

There are companies, who gives discounts and promotional offers and you can easily check that through their official website. Without visiting their website, we will never know what they can offer us. So, if you know how to browse their website, then you will be lucky enough to check their special offers and may even get big discounts. Some car hire companies do this, so that they can get as many customers as they can. This is a good marketing strategy for them.

Kilometer quotes in Car Hire

When it comes to hiring cars, many people are relying on online reservations. They do this because they find it more convenient and easier to manage. It could have been better, if all potential customers of car hire companies know how to book their reservations online. But, due to lack of computer skills, they try to manage booking through phone calls or visiting the car hire office.

Anyway, what is more important when making a reservation is how well you understand your quote. When you are making a reservation, you have to make sure that the quote is clear. You should not be very contented and relaxed because you have a driver’s license and a credit card to use. You still need to be very meticulous and keen, when it comes to your quote.

What is in your quote, anyway? Aside from the personal information included there, you have some terms that must be very well explained. If you are not going to ask about these terms, then you will never know what it is all about. This quote is a part of the conditions that you have agreed and accepted. So, it is a must for you to be familiar with it.

Mileage in Kilometers

Pretty sure that you can notice a mileage specified in your quote. This is usually in kilometer, but most car hire companies make use of the word mileage. Actually, this has something to do with the distance of your travel. How long would it take you to reach your destination? The distance it would take to return the car is also included here.

You have to be aware that there is a specific distance set in your agreement. If you will exceed the mileage set, then you are going to pay for that per meter or kilometer, depending on how a company computes it. But, if you cannot use the maximum distance or mileage that you are supposed to use, then the company will not return the fee for that.

Unlimited Kilometers

If the package that you have paid or if the quote states that you have availed an unlimited kilometer, then it only means that you can drive as far as you can. There is no limit for your mileage and this will only expire when you finish your car rental contract. So, during the period of your contract, you can go as far as 2000 kilometers, if you can. Most of the time, you are in-charged of your own fuel fee here.

Kilometer Allowance

There are companies, who gives kilometer allowances. Most of the time, this is given to limited mileage cases. Sometimes, it also depends on the situation or deals. For example, if you are going to hire a car for 5 days, then you will be given a 100km allowance every day. But, that is not always true for all car hire companies because they have different deals.

Anyway, always remember that quotes are very important. So, before accepting the deal, make sure to check your quote details.

What saves from damaging a car hire

Many people are very confident when driving a hired car, coming from different car rental companies. But, before using this car, have you ever find time to do a little inspection? This is a very important step that most people, who hires and drives a car forget. So, you should not turn it as a habit because it is not really good.

When you are planning to hire a car and booking it online, then do not forget to check their policies. Sometimes, you just check on the requirements, deals and the payments. After that, you often forget to check what’s with the rental. Always keep in mind that car hire companies are not the same. So, if you are used to a particular company and then, you suddenly changed the car hire company because of some reasons, do not expect to have the same coverage.

If you are on the road, accidents may happen, right? What if you are driving a car from Car Rental Company and then, you met an accident? Do you know what to do? This is a crucial and nerve breaking time for others. But, do not be afraid or feel nervous. Instead, inform your car rental company about what just happened. Anyway, do not think about the damages for now. Think about what the car hire company can do. So, we have here a few tips for you to consider before signing an agreement with the car hire company.

Damages Done

If you met an accident, you may need to repair the damages done to the car that the car hire company owns. This is an unexpected incident, right? So, have you inspected the car for any damages before using it? If there are damages, then did you take photos of it? This is very important, so that the company will not let you pay more.

But, if you availed an insurance or coverage that will cover those damages, then good for you. You better, check if the car hire company offers this type of insurance to their potential customers. If they do not have this offer, then you better think about signing a contract with them.

Paying Damages

You need not to worry about paying anything for the damages or repairs on the car, if you have availed a CDW or a Collision Damage Waiver. This type of waiver will help you out by paying the damages or repairs. Some car hire companies do not offer this one, so you better ask for it first.

Documents needed

All the necessary documents needed for the insurance claim must be provided by the car rental company. They need to prepare this in soonest time, so that there will be no problem between you and the other party.

Customer Service

If you have any problem about this issue, then you better call for the customer service of the car rental company. They should be able to help you out through this problem because this is under the reputation of their company, too.

Car Hire Rules in Canada

Every country has a rule to follow when it comes to car rentals. The policies as well as the services offered in one country or in one company is not always the same with other countries or companies. If you are planning to have a holiday or business trip in Canada and then, would like to hire a car, then you must comply with their rules. If not, then the car hire company will not allow you to hire a car from their company in Canada.

As a potential client, a car rental company cannot always agree with you because it is their rules that are always followed. That is actually a good thing because we must also check on the behavior as well as the discipline of the potential clients. A car rental company has the right to turn down clients, who cannot comply with their requirements and rules.

Age Requirement

A potential client must at least be 21 years of age. And then, he must have been holding his driver’s license for at least a year. There are always restrictions that vary, depending on the category of the car for hire as well as the supplier.

If a driver is 25 years old, he may be charged with a young driver surcharge. Those kids who weigh between 22 and 40 pounds should be secured and will be given a forward-facing seat for children. And then, whatever age you are, you need to put on your seatbelt.

Follow Traffic and Road Signs

 

  • Speed limits

In the city is 37 to 44mph or 60 to 70kph. While in the residential areas, it must be 25 to 30mph or 40 to 50kph. In two-lane highways, it must be 50mph or 80kph. And then, in a multi-lane highway, it must be 75mph or 120kph.

  • Gas

Gas stations are available 24 hours a day. They accept both credit cards and cash.

  • Tolls

There are only a few toll highways in the country.

  • Parking

You must avoid parking along the streets or else your rented car will be towed. Always look for the “P” sign for a safe parking.

Insurance Coverage

If you are going to hire a car in Canada, then you will be offered with fire as well as third party liability insurance policies. This includes damages to the car as well as injury to the people or the property outside of the hired vehicle. Just make sure that you have a credit card to avail the Car Insurance. It is also mandatory in Canada to offer theft and collision coverage. This insurance is not just for the security of the Car Hire Company, but also with the potential clients.

An optional Insurance coverage is also offered, such as protection for your belongings while you are hiring the car. Anyway, if there are other insurance coverage that you would like to avail, then it would be best for you to talk to the customer service of the car rental company in Canada because as I’ve said, rules in your locality or country is not always the same with the others.

US Rules when hiring a car

Car for hire companies around the world have different rules. So, if you are planning to hire a car for your personal trips as well as for your business trips, then the very first thing that you need to know is their rule. Sometimes, the rules in one company is not the same with the rules in another company, even if they are just in one state. What if you would like to travel to the United States, but you were coming from the Europe? You have to follow the rules in the United States and not the rules in Europe.

If it is not your first time to come to the United States and hire a car, then you must be familiar already with the rules there. But, as a first time customer of a car rental company in the United States, then you must know the rules and follow it. Failure to do this, will surely lead you to over charges. Of course, you would not like that to happen because your savings might just end up there. What do you think will happen to your credit card when this happens?

Driver’s License

It is very important for a potential client of a car hire company in the United States to have a driver’s license. And then, the bearer of this license must be 2 years old and above. There are those who accepts clients, whose age is 21, but they pay more.

His driver’s license must be issued in the country where they are currently residing. They have to make sure that the driver’s license is valid, which means that an expired driver’s license is not allowed.

There are also car hire companies in the United Stated, who are very strict with the driver’s license because they check your driving history. So, if you have violations, then this might be a reason for them to reject you.

Insurance Policy

There are car hire companies, who are very strict with the Insurance policy. They have to make sure that you and the rented car you will drive is covered. They will actually ask you to provide a proof of this insurance policy.

If you do not have one, then they will ask you to get one. But, in some cases, where they forgot to carry a copy of their insurance policy may ask a copy from the insurance company to send it to the car rental company.

Extra Charges

You have to be very careful in dealing with the car hire companies. Make sure that you understand their rules. You will be charged if you are going to return the car late. Anyway, they always have a grace period of one hour. So, you have to return it before that time.

You may also get charged if you are going to return the car with an empty fuel tank. This happens when the rule is to fill it up, but you just returned it empty. It will be more expensive to pay for the tank under the car hire companies, so make sure to fill it up first.

Car Hire Policy and Limits

If you are going to rent a car, you should know enough information about their policies, rules and limits. Before agreeing and dealing with them that would be the very first things that you should ask. If you cannot comply with those important things, then you cannot hire a car from that particular company. Anyway, there is nothing wrong with inquiring before renting a car. That is your right as a potential customer. So, the car hire company should not mind if you ask such information.

Many car hire customers do not mind about asking important information from car hire companies. That is not a good habit, especially if you will always hire a car. Even if it is not your first time to rent, you still need to ask because car hire company policies and limits are sometimes different. Anyway, if you do not find time to inquire personally, then why don’t you try calling them or visiting their official websites, where you can send them messages or chat with their online customer service?

As a car rental customer, you have a lot of things to know regarding their policies, rules and limitations. So, we have here a few information for you to keep in mind.

Age Limit

How old are you now? Are you old enough to drive a car? You have to know the age limit that your car hire company is accepting. If you are too young, then the company might not allow you to rent a car from them. Most of the companies set age limits at 21. If you are a senior citizen, then you have to ask the company if they will allow you to drive and what certificate do they need for your age. Some of them will look for a health certificate that you are still fit and capable to drive.

Drivers License

Do you have a driver’s license? Make sure that it has not yet expired and it was released or received at least one year. And then, with the class of license you have, make sure that you are allowed to drive the car that you would like to hire. If not, then the authorities may catch you for not following the restriction codes.

Identification

You have to ask for identification cards or documents that the company needs for you to present. It is also important for you to bring an original copy of your proof of billing address that is valid and was issued previously. If you are coming from a different country or state, then you have to bring your passport.

Pick up and returning of car

This is a very important detail that must be very clear to you. Where are they going to send you the car or where will they pick you up? And then, keep in mind that you have to know also exactly when and where to return the car because you are late, then you are going to pay extra fees for that. So, you must also know how much they will charge for such cases.